About this online reporting
GOVERNANCE AND SUSTAINABILITY
Governance and sustainability are fundamental to Sun International’s operations and are interwoven into our strategy and decision-making process, from board to operations. We remain committed to being a responsible corporate citizen.
The group’s governance is comprehensively covered under the ‘rules of the game’ section in this report. The narrative that follows focuses on the group’s sustainability strategy and performance for the year under review, including the environment, health and safety, socio-economic development (SED), enterprise and supplier development (E&SD) and group’s broad based black economic empowerment (B-BBEE).
IMPACTS
FOCUS AREAS IN 2019
WHAT WE ACHIEVED
Launched and implemented the manual at all local operations. Our Latam operations’ implementation depends on their specific sustainability requirements
WHAT WE ACHIEVED
Identifi ed and implemented 25 SED projects that incorporated either an element of environmental and/or health and safety initiatives
WHAT WE ACHIEVED
Launched our new integrated SHE management system
WHAT WE ACHIEVED
Launched the sustainability SharePoint site that has enhanced our reporting processes, standardised communication and improved overall efficiencies
WHAT WE ACHIEVED
Continued with our monthly awareness and culture change initiatives and launched our first internal online e-learning programme for all employees
WHAT WE ACHIEVED
Released our sustainability manual, conducted various internal and external presentations and continued with monthly internal awareness campaigns
WHAT WE ACHIEVED
Maintained our Level 1 B-BBEE status for the third year in a row
WHAT WE ACHIEVED
Achieved most of our sustainability group targets
WHAT WE ACHIEVED
The group sustainability strategy was communicated to all local and international operations. International operations will be responsible for the alignment and/or implementation of the strategy depending on their local requirements and unit specific strategy
SUSTAINABILITY STRATEGY
Sustainability is interwoven into Sun International’s business strategy and decision-making process, from our board to employees at all levels. The group’s sustainability portfolios encompass the environment, health and safety and socialeconomic development. An important part of the group’s sustainability strategy is monitoring the performance of non-financial sustainability issues in all portfolios to enable informed business and board decisions. We integrate our sustainability management into our group standard operating procedures and policies throughout every level of our business to create value, improve efficiencies and ultimately maintain memorable guest experiences.
The group’s B-BBEE and E&SD forms part of the group’s overall sustainability business strategy, despite not being specific portfolios under sustainability. We report annually on our B-BBEE progress through the group’s B-BBEE Commission Report.
E&SD remains a group priority as it benefits the group as well as our local economy and contributes to Sun International’s SED commitments and B-BBEE targets. For more detail on our E&SD progress refer to the enterprise and supplier development section of this report.
Our sustainability strategy further demonstrates Sun International’s commitment to advancing its financial capital, productive capital, human capital, intellectual capital, social and relationship capital, and natural capital through the continued improvement of our sustainability performance. The group sustainability policy underpins our sustainability strategy.
Sun International embraces the United Nations Sustainable Development Goals (SDGs), and we endeavour to help achieve them through our operations and business strategy. During 2019, we conducted an in-depth review of all 17 goals to determine those that best align with our business strategy and business model. Following an internal review and approval process, the group will be focusing on six SDGs most relevant to the group.
Ensure inclusive and equitable quality education
Ensure availability and sustainable management of water and sanitation
Promote sustained, inclusive and sustainable economic growth, full and productive employment and decent work
Ensure healthy lives and promote well-being
Achieve gender equality and empower all women and girls
Responsible consumption and production
ADDITIONAL INFORMATION
Sun International is committed to protecting the environment and minimising our environmental footprint. Our environmental strategy recognises that the environment is integral to what we do and how we do business. We ensure our business paths are holistic, sustainable, and aligned with international standards and best practice. Our environmental journey continues to evolve as new technologies, risks and opportunities arise. This is important as the environment impacts on our local communities, guests, employees, reputation and bottom line. We have developed and implemented water and energy reduction targets and remain committed to zero-waste-to-landfill (ZWTL) for all South African units. In Latam, the next key steps are to assess the accuracy, completeness and reliability of environmental data to establish a reliable baseline for setting environmental targets.
Primary environmental objectives
Developing, implementing and maintaining an Integrated Management System (IMS) aligned with ISO 14001 and 45001 standards Improving efficiencies, standardising environmental management approaches and ensuring compliance with relevant environmental legislation, regulations and standards Setting and regularly reviewing environmental objectives and targets Improving our IMS to enhance the group’s environmental performance and reduce our environmental footprint Promoting efficient use of materials and natural resources throughout our facilities through initiatives and technologies Communicating and promoting awareness of shared employee responsibility and accountability Engaging and informing stakeholders of our environmental commitments and promoting an environmental culture through ongoing awareness and reporting initiatives
The health and wellbeing of our employees, guests and communities is integral to how we do business. Our health and safety strategy aligns to the requirements of international Occupational Health and Safety (OHS) standards and best practice for effective health and safety management. The group’s OHS strategy enables Sun International to identify, manage and oversee our health and safety performance, risks and opportunities. This ensures we remain socially and ethically responsible and prevent harm to our stakeholders.
Primary health and safety objectives
Maintaining compliance with applicable occupational health and safety legislation Fully integrating health and safety into all aspects of the business Identifying, implementing and achieving health and safety targets set for the group Reducing incident rates and improve our guest experience Standardising and managing our activities, operations, processes and risks in an integrated, efficient and controlled manner Positioning Sun International as an industry leader in health and safety Fostering a proactive and caring health and safety culture and workforce that lives by the SunWay culture Preventing harm, reputational damage, and reducing our risk and claims through implementing health and safety initiatives
DEVELOPMENT
Sun International understands the necessity of empowering and uplifting communities in the areas we operate in. We aim to create economic value and maximise the positive social impact on the communities that surround our operations through creating shared value. Our SED strategy ensures all processes are streamlined across our South African business units. Our framework guides us in adhering to the group strategy, gaming licence conditions, data reporting and group targets. It guides applicable standards when identifying, approving and implementing SED projects and provides a platform for projects that integrate environment and health and safety into the SED focus areas.
Primary SED objectives
Making a positive, sustainable and measurable impact on communities Investing and empowering communities through our core SED focus areas Transparently and inclusively engaging with surrounding communities and other stakeholders Continuing to enhance the group’s reputation as a caring and responsible corporate citizen Building and improving relationships with surrounding communities Demonstrating responsible behaviour through strategic objectives, targets, good governance, targeted engagement and SED investmentThe group’s E&SD strategy creates procurement opportunities across a broad-based supply chain, aiding socio-economic development in the countries and communities where we operate. In South Africa, our procurement focus remains on B-BBEE compliant suppliers, where our target spend is 45%. Sun International’s supplier code of conduct requires our suppliers to commit to the highest standards of ethical conduct. The code also encourages suppliers to follow specific requirements relating to labour conditions, human rights and occupational health and safety, and mitigating harmful environmental impacts.
Primary E&SD objectives
Making a positive, sustainable and measurable impact on our supply chain Transparently and inclusively engaging with suppliers in communities where we operate Investing and empowering suppliers through local procurement spend Maintaining ethical procurement standards that align with our supplier code of conductSUSTAINABILITY GOVERNANCE AND COMPLIANCE
Sun International’s board is accountable for approving the group’s sustainability strategy and monitoring sustainability performance. The board is assisted by the social and ethics committee, the risk committee and various management committee including exco, the sustainability committee, Sun International’s Social Community Development Trust (SISCDT) and the enterprise and supplier development committee. Our governance process also assists the group to monitor relevant sustainability legislation standards and frameworks. The group’s assurance process further incorporates an integrated audit compliance programme across all sustainability portfolios.
committee
safety
COMMITTEES
COMMITTEES*
COMMITTEES
Sun International complies with all relevant legislation and frameworks and best practice where relevant. The legislative requirements depend largely on unit location, namely South Africa, Nigeria, Swaziland and Latam. Each country’s compliance department is responsible for monitoring legislative developments to ensure the group remains compliant with country-specific legislation.
A SHE legal register for our South African units includes a legal library of all the SHE legislation that units need to comply with. Any regulatory changes are updated, flagged and communicated to our SHE professionals within the units. The group also considers various local and international standards, frameworks and best practice initiatives and, where relevant, aligns our sustainability strategy to these requirements.
Through our compliance management platform we focus on achieving and maintaining compliance within all aspects of sustainability. This platform facilitates a ‘managementon- the-go’ mindset in terms of compliance and risk management. SHE professionals continuously complete compliance checklists, SHE audits and risk assessments on the platform, providing the units with a real-time compliance status as required. This platform also provides access to all local, regional and national SHE legislation.
Audits are conducted to verify compliance with applicable SHE legislation. By training and employing dedicated SHE professionals at our South African units, we developed a SHE cross-unit audit programme whereby our internal SHE professionals were trained to serve as lead internal compliance auditors. This creates an environment conducive to sharing SHE knowledge and experience across our business, resulting in improved process and cost reductions. The group’s compliance department ensures that any non-compliances identified during internal and or external audits are rectified within the specified closeout period, and escalated to the necessary management committees if required.
Our international properties are also governed by and comply with applicable local laws, policies, standards and systems.
An IMS aligned with ISO 45001:2018 and ISO 14001:2015 was developed to standardise, monitor and enhance SHE management approaches and improve reporting. The IMS was approved and implemented across our South African properties in 2019 and is hosted and managed through our compliance management platform. Further system improvements are planned for 2020 to ensure a more holistic approach to sustainability.
COMMUNICATION AND AWARENESS
We use various communication and awareness campaigns and platforms to promote group-wide sustainability. These communication and awareness campaigns help break down silos, ensuring a more sustainable culture and improving employee engagement and participation – reinforcing our SunWay formula for success.
GROUP B-BBEE SCORECARD
The group maintained its Level 1 rating with a total B-BBEE score of 103.81 out of a possible 111 points. For more detail view our B-BBEE Commission Report online at https://ir2019.suninternational.com/DownloadManager/2019_B-BBEE_Commissions_Report_for_Sun_International.pdf
| Actual score | Target score | Actual score | Target score | |
| Scorecard information | 1 July 2019 – 31 June 2020 | 1 July 2018 – 31 June 2019 | ||
| Ownership | 22.16 | 27.00 | 26.44 | 27.00 |
| Management control | 13.31 | 19.00 | 13.34 | 19.00 |
| Skills development | 18.70 | 20.00 | 18.13 | 20.00 |
| Enterprise and supplier development | 41.64 | 40.00 | 38.11 | 40.00 |
| Socio-economic development | 8.00 | 5.00 | 8.00 | 5.00 |
| TOTAL SCORE | 103.81 | 111.00 | 104.02 | 111.00 |
| Empowering supplier | Yes | Yes | ||
| Level | 1 | 1 | ||
PERFORMANCE OVERVIEW
Sun International is committed to ongoing improvement in our sustainability performance. Detailed information on each sustainability portfolio is provided in this report.
LOOKING AHEAD
- Integrating the relevant SDGs into the sustainability and overall business strategy to ensure a focused approach
- Developing a fully integrated management system that includes environment, health and safety, SED and CSI to improve the current reporting and management platforms
- Increasing the number of SED projects that include a holistic sustainability approach
- Developing a sustainability communication plan to promote sustainability initiatives internally and externally
- Continuing to enhance our sustainability e-learning training and awareness campaign and to develop a reward and recognition programme to promote our culture change programme
- Reporting on the social and economic impacts of our E&SD interventions within our local communities
- Maintaining our current B-BBEE level 1 status